We're looking for a motivated and eager-to-contribute multi-talented professional to join our Operations team. Ziba is full of dynamic, intense, passionate, and committed team members – it requires an up-for-the-challenge energy. In our accounting corner, we don’t have a lot of volume (not many AP invoices), but we have a lot of complexity (multiple related party entities). 

Managing and supporting a group of creatives is hard work, but can also be invigorating; you really must enjoy the organized chaos a little bit to be successful. At the end of the day, all of us at Ziba and the Ops team care deeply about each other and the firm and that’s what helps us be successful.

Confident and experienced in payroll and accounting (PR/AP/AR and GL)

Some human resources experience up your sleeve (preferred, not required)

Worked with Deltek Vantagepoint (preferred, not required)

We strongly believe in providing opportunities for growth; our primary need is in the accounting realm, so if you have that and are willing to learn the others, please consider applying.

Reconciliation and Entry of Payroll Journal and Benefit Invoices

AP and AR entries in collaboration with Sr. Project Accountant

Generating and updating monthly financial performance reports for CFO

Coordinating performance reviews and providing supporting reports

Updating utilization reports based on time entered

Setup and maintenance of employee in systems

Offer letter and new hire onboarding support

Termination package and off boarding support

And any other related tasks that may come up

Primarily on-site and in-person with some possible hybrid scheduling/coordination.

Have great attention to detail – accuracy is key – but also be willing to admit errors and learn from them.

Be experienced and facile at using Microsoft Office 365 and able to learn other new programs, as needed.


A one-page résumé with targeted salary.

A brief intro letter describing what you might bring to this role at Ziba


Medical, dental, vision, HSA, and life insurance benefits are standard

Unlimited FTO policy, plus a generous holiday policy (6 paid holidays + the week between December 25th - January 1st off)

Our innovative and effective employee initiatives have earned recognition with the prestigious When Work Works Award. 

Interested? Reach out! We always love to connect: 

Ziba Design is an equal opportunity employer and eagerly awaiting BIPOC applications.

Thank you for your interest in joining the Ziba team!

We’ve received many amazing applications and are very grateful for the design community’s enthusiasm around this position. We are excited to say that we’re in the final stages of interviewing our preferred candidate(s). Once the position has been filled, we will completely remove the posting from our Careers page.

Join our creative team of dreamers, tinkerers, and makers.

If you’re not familiar with Portland, it’s a great place to live and work. There’s a strong design and creative culture here, and an incredible quality of life. Frequently ranked as one of the greenest, most livable cities in North America, Portland is renowned for its walkability, innovative food scene, local artisans, and access to the outdoors. Ziba HQ is located in the Pearl District near the Willamette River just north of Downtown, with quick access to amenities and attractions via nearly all modes of transportation. Or, stay on-site and hang your bike up in our dedicated Bike Room, take your MacBook out to the private patio to work in the sunshine, crank out a new design in our fully equipped industrial design shop, attend a design-related event in our on-site auditorium, or take a few minutes to recharge in the Zen-like Restore room.


Ziba is an equal opportunity employer. All aspects of employment including the decision to hire, promote, or discharge are based on performance and business needs, and not on the basis of race, religion, age, gender, sexual orientation, veteran status, or any other status protected by law. We take pride in having a diverse studio and encourage candidates from all countries, cultures, and backgrounds to apply.

Medical, dental, vision, HSA, and life insurance benefits are standard, as are a flexible work schedule, an unlimited FTO policy plus a generous holiday policy (6 paid holidays, plus the week between December 25th - January 1st off), a family leave plan, 401k matching, and an incentive plan for profit sharing. Our innovative and effective employee initiatives have earned recognition with the prestigious When Work Works Award. 

Ziba encourages a culture of personal and professional growth. Just graduated? Been in the game a minute? We hire at all levels and strive to foster a crossover learning environment matched to each individual’s strengths and interests.

Taking on a position at Ziba is not for the faint of heart—Zibites like to have fun but we put in serious effort to deliver our best work. Always. If you’re up for the challenge, join us and let’s grow together.

Ziba is looking for an Account Director with a passion for design, the ability to foster strong relationships with clients and experience in and/or knowledge of the healthcare and medical equipment industries. This role is responsible for providing both strategic and tactical leadership across client engagements. The Account Director can identify a client’s business needs and work with both the client and Ziba cross-disciplinary teams to understand, define, and build effective and innovative solutions that generate measurable results. This role is for someone who is as much a leader as they are a communicator and mentor.

The ability to read between the lines and hear what is not being said is at the core of this role and an ability to solicit information and facilitate its transfer consistently and correctly across the various project communication channels is a key skill of any successful Account Director. Contributing to Ziba’s values, you will thrive when faced with new challenges and will constantly strive to improve the way things are done for our clients.

Be responsible for overall account management, account growth, and leadership of cross-functional teams to develop approaches that meet the business goals of our clients

Have a strong understanding of and/or experience in the healthcare and medical equipment industries

Participate in strategic development of new business through identification, pursuit and conversion of additional opportunities for Ziba

Lead proposal and budget development for inbound and outbound opportunities

Consistently identify needs that clients may not recognize and ensure that approaches and solutions are linked to objectives and future needs

Responsible for developing overall engagement strategy and working with discipline leads and project teams to execute on plans, involving people at the right time for collaboration

Expand contacts with key client executives and maintain strong post-engagement relationships, as well as introduce new opportunities accordingly while providing meaningful contribution to new business

Manage account profitability by negotiating statements of work, ensuring work is delivered on budget, and invoicing clients according to the proper terms in a timely and accurate manner

Work with the creative team to effectively and efficiently plan and prioritize all deliverables and resources working across the account based on engagement strategy

Seasoned in a client services organization, on accounts within a top tier agency or consulting firm

Experienced in managing long term engagements with multiple project tracks and teams while anticipating, defusing and resolving any conflict effectively

Experienced in managing and setting client expectations through the understanding of the client’s business, whatever market sector, and ability to discuss professionally with the client

Experienced at understanding aligning consumer goals and business goals

A strong presenter, with the ability to conceive, prepare, author and give key presentations to clients and large numbers of people, as well as manage question-and-answer sessions

Able to work in our Portland, OR office in a hybrid work model

Your résumé and a link to your portfolio (if available).

A brief introduction letter listing one or two of your preferred research methodologies and why you love them.

Ziba is seeking a Senior Software Engineer who thrives on building world-class software that makes a difference in people’s lives to lead our Digital Studio software group.

In this position, you will be responsible for leading, enhancing and expanding Ziba’s software development team. While you may be working on client projects, your focus will be on the backend of Ziba’s internal projects being incubated in ZibaLabs, and its first spin-off startup, Citifyd.

) is a smart city/smart mobility technology company focused on reducing mobility barriers for local commerce. By making it easier for commuters to connect with different mobility providers, drivers to find a space, parking providers to offer a space, and for businesses to engage customers locally and contextually, we make urban mobility, easier, and less expensive for everyone involved while invigorating local commerce. Our products are currently in use in several major urban areas in US and the platform has over 60K users and growing. We have filed over 14 international patents and have been granted 8 as of now.

Citifyd has a range of modern, high-quality solutions that we have been built over the last 7 years. Currently, Citifyd’s stack is Javascript-oriented, with its mobile app in React Native, dashboards in Angular and React, and its backend in Node.JS. In addition, we have built our SmartVision™ system for vehicle recognition in Python and some tools in Ruby. We always pay attention to detail and believe in creating the best user experience and in developing resilient services with the most innovative technologies that the market has to offer.

The Citifyd team is unique and diverse, with members from North America, South America and Europe. With our growth, we are looking to expand the team!

 of Citifyd and other internal software initiatives of ZibaLabs.

Plan and architect complex solutions involving Citifyd’s applications for web and native platforms.

Migrate Citifyd’s APIs from REST to GraphQL.

Refactoring important parts of Citifyd’s system.

Help with the migration to latest versions of dependencies, including for the latest versions of Node.JS.

Help Citifyd team write and maintain documentation.

Work on Citifyd’s scaling process and develop functionality for new products we are building.

Advanced experience in developing and maintaining large projects in Node.JS.

Passion for writing clean, clear, and understandable code and comprehensive tests using best, up-to-date practices.

Mastery with Postgres and ORMs, data integrity, git, sockets, and development of REST and GraphQL APIs.

Maturity in DevOps, scaling, performance, debugging, monitoring and development of resilient systems.

Collaborative and able to work with an agile team, develop code side-by-side with other members, mentor other developers, be adaptable, proactive, admit mistakes, and maintain a hunger for knowledge.

Familiarity with Heroku and AWS, microservices architecture, server functions, and Kafka.

Knowledge of integration with APIs of various services, such as Twilio, Facebook, Apple, Stripe, etc.

Experience in data security analysis and improvement.

Ability to write and maintain clear documentation of our features.

Experience developing other languages besides JavaScript.

Played around with Artificial Intelligence, TensorFlow, etc.

Benefits such as health, dental, vision, life & disability insurances, and more

Ziba, a multi-disciplinary design and innovation firm, is growing and seeking a Senior Design Researcher who thrives on leading world-class research efforts to inform and inspire design that makes a difference in people’s lives. Through understanding people and trends, and weaving together powerful and well-reasoned stories, you will be part of creating great user experiences with a team of awesome collaborators while strengthening our client’s brands. 

Lead qualitative research and strategy programs in a range of industries on front-end innovation, service design, digital experiences, and branding projects.

Plan, conduct, and analyze primary, secondary, competitor, and trends research to distill actionable insights and compelling frameworks that inspire new opportunities.

Collaborate with cross-functional teams to define insights and opportunities.

Create a compelling vision for clients that guides the transformation of new offerings

Serve as knowledge keeper and user champion, delivering their stories to clients and teammates throughout the project cycle.

Deliver verbal and written presentations that build the conviction and confidence necessary for clients to take bold ‘calculated’ risks.

Collaborate with multidisciplinary designers in bringing opportunities to life through concept exploration and refinement.

Contribute to proposal scoping and pitching new work.

Mentor junior researchers and share expertise with internal and client teams.

Grow and evolve your capabilities while tackling a wide range of client problems.

An experienced design researcher with 5+ years of experience conducting ethnography and design strategy work in a creative environment (agency or design consultancy experience is a plus).

Fluent in qualitative research and analysis methods such as ethnography, participatory stimuli, journey mapping, persona creation, etc.

Experience in leading complex qualitative studies from start to finish including recruiting, planning and contextual research to analysis and strategy creation.

Ability to translate qualitative, quantitative, and secondary research into actionable insights and opportunities with strong user experience and business implications.

Understand how to inform and inspire product, interaction, brand, and experience designers through actionable insights.

Experience in developing qualitative and tools and approaches for design research.

A master of communication with words, visuals, frameworks, and stories to ensure that your key insights are relevant and actionable for our clients and designers.

A leader by example, a coach by nature and comfortable working directly with clients

A bachelor’s or secondary degree in a social science or design discipline.

Experience with digital/remote ethnography platforms, online survey tools, and other rapid insight platforms.

Some experience with quantitative methods and platforms is a plus.

Our Portland office is inviting talented designers to join our design staff as paid interns. In this capacity you will have the opportunity to work with the best in the industry on internal Ziba initiatives for ZibaLabs and client projects.

We’re looking for interns (undergraduates, recent graduates, and graduate students) in the following disciplines: industrial design, communication design, design research and UX.

You will be working on front-end innovation and Customer Experience (CX) programs leading to digital, physical, and service experiences. You will actively support the various design teams, be exposed to a broad array of product and service categories, and participate in select client programs. You may also get involved in User Research, UI and UX Design (mobile and web), Service Design, Industrial Design, and Communication Design programs

Inquisitive, curious and ask a lot of questions

Ambitious and self-motivated, but also willing to take direction

Are a big thinker and believe that design can make a better world

Stuff we’d like to see in your application:

A link to your portfolio (if you have one)

Interested? Please reach out to careers@ziba.com. When applying, please identify the discipline you’re applying to in your introduction letter.

Are you obsessed with creating digital experiences that improve everyday lives? Would you thrive working in a multidisciplinary studio of product designers, interaction designers, ethnographers, art directors, architects, and developers?

We’re looking for a top-tier, forward thinking UX designer that embraces research and collaboration to achieve the best results. The UX Design team is responsible for understanding and designing digital and physical experiences — from discovery to generative and evaluative research to final product or program delivery.

Ziba has been in the innovation business for near four decades. We believe that UX starts and ends with the human experience, and we obsessively craft every touchpoint we create from digital to service, to retail and physical products.


Join our team of creative leaders who have envisioned the first USB key, the first wearable fitness device, the first retail bank, and many other everyday breakthroughs that are too confidential include in this job posting.

A mentor and passionate about coaching members of your team

A force of optimism, comfortable with the ambiguity that often exists in the early stages of innovation

A champion for accessibility best practices

Comfortably take point as the UX design expert and provide insights and support to project teams

Work iteratively and collaboratively with teams to deliver research, concept generation, evaluation, and synthesis

Participate in and execute design research efforts, discovery efforts (e.g., usability testing, interviews, focus groups, heuristic evaluations, co-design activities, contextual inquiries, ethnographic research, surveys, card sorting)

Recommend thoughtful user-centered research approaches and methodologies

Interact daily with Creative Directors, designers as well as research peers to understand and inform your designs

A strong UX design background, and are familiar with UX research methodologies

A track record of working with design, research and technical teams to deliver experiences

Mastery of mapping, collaborative and design tools

As a Sr. UX Designer at Ziba, you will be invited to utilize your existing experience and skills in the pursuit of innovative and effective design solutions. In return, we will help you grow professionally through peer mentorship and challenge you with compelling work in an environment of constant learning and exploration.

A link to your portfolio and one-page résumé

A brief introduction letter listing a few of your favorite user experiences and why you love them

At least one project case study showing your design process from beginning to end, including a summary of how insights influenced the final result

Links to interactive prototypes that demonstrate your design intent

Are you obsessed with shaping and creating brand experiences? Are you driven by finding ways design can create meaning and beauty? Do you thrive solving complex projects with multidisciplinary teams? Do you enjoy designing for multiple touchpoints ranging from digital, to packaging, to environmental graphics and identity systems? Then, give us a call!

We are looking for a junior graphic designer with a passion for multidisciplinary collaboration and visual storytelling to join the Ziba team. Projects will range from corporate identity systems, print collateral, environmental graphics, interactive media, packaging, innovation ideation, and presentation/workshop materials.

Passionate about the power and potential of storytelling in experience design

A strong visual communicator, you have the ability to visually simplify complex ideas

A thinker and an artisan; as a junior designer you will learn to balance nailing the details within the context of the big picture

Team-oriented and comfortable working in cross-disciplinary teams in a variety
of categories

Open to creative feedback honing your skills as a junior designer

Detail-oriented and knowledgeable in prototyping both digital and physical design

Partner with an art director, designer, and copywriter from multiple disciplines

Concept and generate graphics for touchpoints ranging from presentations, packaging, retail graphics, print collateral, logos, digital, etc.

Develop powerful visual identities for brand

Show us a thing or two in Adobe Creative Suite




As a junior-level Graphic Designer, you will be expected to leverage your existing experience and skill in the pursuit of meaningful design solutions. In return, we will help you grow professionally through mentorship in an environment of constant learning and exploration. We expect you to start running on day one, but we’ll all be running with you.




A brief introduction letter with a few of your favorite brand experiences and why you love them

Links to interactive prototypes and/or motion studies that demonstrate your design intent – optional

Thank you for your interest in Ziba. We are thrilled with the response and happy to report that this position has been filled. If you are interested in future roles, please send an introductory email and resume to careers@ziba.com. We’d love to hear from you!

Ziba is looking for a Help Desk Technician to support our multi-dimensional team. An ideal tech will provide technical support and develop technical solutions to help us become more effective, productive and successful. If you love to help creative people use technology, we'd love to talk.

The ability to empathize with creative professionals

Excellent oral and written responsiveness and follow through

The ability to perform root cause analysis to identify and resolve problems

A passion to explore new technology and the ability to apply solutions

Perform hardware and software installations, repairs, upgrades, and problem solving as needed on Mac workstations and Windows server

Provide technical support and individualized assistance to end-users in a deadline-oriented environment

Create and maintain documentation for the administration, maintenance, and use of supported systems

Identify problems and develop solutions to increase operational efficiency

An AA or BS in Information Technology, Management Information Systems or a related field, or equivalent work experience

One to four years of experience providing technical support

Experience supporting Apple workstations is a must

Experience troubleshooting 2D/3D design software and associated technologies

Experience working with printers and fonts

Ziba is looking for a senior service designer with a passion for creating new services and transforming existing customer experiences. Together with a multidisciplinary team of designers, researchers, and strategists, you’ll envision concepts and ideas for a wide variety of clients using a diverse set of tools to illustrate and activate all the components of the service.


Driven to deliver real impact and beauty in everyday life

Passionate about human-centered services for both customers and employees

Both charismatic and empathetic; you can rally and unite around a unified service vision

An adept communicator with excellent facilitation and presentation skills

Eager to tackle complex problems and a natural at zooming out to see the big picture, then diving in to nail the important details; you thrive on putting all the pieces together

Conduct qualitative design research using ethnographic and participatory methods

Analyze service metrics data to inform design solutions

Lead design work sessions with cross-functional teams

Create service concepts, prototypes, and systems, and design testing plans for validation with clients and the Ziba team

Design for both the target user experience and the client’s ability to implement

Experience in core service design methods and processes

5+ years working in at least one practice area (user experience, design research, service design, or design strategy)

The ability and desire to work in all phases of the design process



As a senior level designer, you’ll be expected to leverage your existing experience and skill in the pursuit of creating exceptional services and customer experiences. In return, we will help you grow professionally through peer mentorship in an environment of constant learning and exploration. We expect you to start running on day one, but we’ll be right there running with you.

A one page résumé and a link to your portfolio

A brief introduction letter listing a few of your favorite services or consumer experiences and why you love them

At least one project case study showing your design process from beginning to end


Ziba is people.

Accounting & HR Administrator

Learn more about our openings in Portland, Oregon.